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Ellis & Co Bethnal Green

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Good experience until it came to getting the deposit back after only 8 months living in the property. They charged us for miscellaneous issues without providing receipts. Felt like a dodgey operation

Reply from agent

Hi Fletcher I’m sorry you feel that you were charged unfairly. Firstly it was your landlord’s that withheld your deposit (we did not hold your deposit. Secondly you have highlighted the reason why you were penalised “you only stayed in the property for 8 months” you broke your contract so you are liable for the landlords costs. Thirdly the property was strewn with your own personal items that were left knowingly by yourselves and failed to return sets of keys meaning locks had to be changed. It’s also worth pointing out that we didn’t charge you for the void period between you moving out and the new tenants in (which the landlord could have done ) This would have added a further considerable amount. I suggest respectfully, that in future when you sign a contract you honour it and when you leave a property you leave it clean, clear and return a full set of key's.

Contact details
Sales Phone:

020 7729 1815

Opening hours

Unknown

Address

485-487 Bethnal Green Road, Bethnal Green, E2 9QH, UK, E2

We're proud to have been serving the Bethnal Green area for over 10 years, offering a wide range of properties for sale and to rent, not only in Bethnal Green but also in Whitechapel, Stepney Green, Mile End and Shoreditch. Franchise owner Andy James is a Member of the National Association of Estate Agents (MNAEA) and the Association of Residential Letting Agents (ARLA), and has been in Estate agency for over a quarter of a century. During this time he has seen the highs and lows in the property market, making him highly qualified to advise the best way to achieve maximum return on your property whatever the market conditions.

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