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Your Move - Bexleyheath

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

I wanted to buy a property through YourMove, at first they were very nice and professional. I made a reasonable offer on a property and had to increase it a few times before it was finally accepted. Once it was accepted, a couple of days later I received a phone call to say that someone came back with a "substantially higher" bid and that I had few hours to think about what to do. They also force you to come in and speak to their instore financial specialist to try and hard sell mortgage offers to you (and not telling you all the added fees upfront) - thankfully I already had a broker lined up. I really liked the property so I wanted to proceed and asked how much was needed to secure the property. Obviously the Agent said it was confidential and that even though my previous offer was accepted, she could not disclose the amount and I had to come back with a higher bid. A scare tactic to earn themselves more money. I decided not to proceed. I found another property with a fantastic agent and managed to complete/collect my keys shortly after. I have walked passed the property on multiple occasions and whilst it is listed as sold, it has been that way for months - too bad :-) Dishonest greedy Agents.NegativeQuality, Professionalism, Value

Reply from agent

Hi Nigel, thank you for your review. We are disappointed that you feel that you have experienced poor levels of service, but unfortunately have none of your information registered, so we are unable to respond to your comments. If you would like to contact the office to provide us with your details and we can check that your complaint is relevant to this branch and look into providing an explanation.

Contact details
Sales Phone:

020 8303 3531

Opening hours

Unknown

Address

102a Broadway, Bexleyheath, Kent, DA6 7DE, South East, UK, DA6

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