Absolutely Shocking Service especially from Sophie who calls herself a Director. Taking two holding deposits for the same property and getting her staff to lie about the landlord being on Holiday. She told me she sent me an email regarding the landlords decision but nothing again blaming Sharon this time and this was long after the 7 Days. Went to the ombudsman but showing they not a member. Letting Agents are poor these days, this one shocking. My advice don’t deal with these people especially if she’s called Sophie