I wish to thank Gita Patel at Birmingham City branch for her sense of responsibility and commitment. Mrs Patel has recently taken over to manage my properties in Birmingham. She took over a complicated task, where the property was left in a mess. She had no hesitation in rolling up her sleeves and helped me to tidy it up, so that the property can be put back into the letting market instantly. She also responds to any issues regarding the property/tenant swiftly and takes the appropriate actions to resolve them. I really appreciated her effort and would like to thank her for all the assistance that she has been giving.PositiveResponsiveness, Professionalism