From Start to finish, Emilie and Maggie in the Birmingham City Centre office were professional and beyond helpful. Without their advice, knowledge and support I would have had a very different experience. I’m so glad I chose John Shepherd. If MD’s read this - I hope you know what a credit Maggie and Emilie are to your business!

Lily at the Birmingham colmore road branch was amazing! She was always quick with a response and made the application process as easy as she could! would definitely recommended to anyone looking in Birmingham to use herself and John shepherds services!

I have been working with Lily, Drew and Marilena to rent out a new apartment in Birmingham. Very pleased with how efficiently the process was dealt with. Many thanks to the team.

I would like to thank Birmingham Letting Team (Drew, Lily and Megan) for their help in letting and managing my properties. They are very helpful, friendly and professional. All my enquiries are handled in a professional way and also update me if there is any problem.

We have been contacting Maggie and Emily in the Birmingham office, they are very friendly and approachable. The sale is in process, but a bit slow at the moment, hopefully, we can hear some updates from the vendor soon. The team has also been helping us getting updates from the vendor.

I highly recommend dealing with Drew from John Shepherd. His dedication, knowledge and helpfulness is rare to find in any other property agent in Birmingham. His prompt response to queries and professional manner are to be commended. You truly are an asset to your office.

I have known Debbie for almost ten years and would have no hesitation in recommending her. Throughout this time she has been consistent, dynamic and a pleasure to deal with. Furthermore she is extremely capable and has always displayed a highly responsible attitude. I was unfortunate enough to experience a serious water ingress problem to my top floor flat which necessitated endless communication with the block's managing agents over a significant period of time. Lesser individuals might have given up but Debbie saw it through to the end even though this often meant going above and beyond the call of duty. No effort was spared to conclude this matter - and as a landlord I can therefore thoroughly recommend her as a first point of contact. Debbie continues to manage my property with efficiency and professionalism.

Drew and Lily have been very patient and diligent in helping us to find a suitable tenant for our JQ apartment. They have been enthusiastic and passionate about the accommodation and always kept us in the loop about viewings and questions about the property. They are a joy to deal with as first timer landlords.

I had a positive experience using John Shepherd. Megan helped me greatly throughout the process and remained easy to contact and always willing to help in a timely manner. Debbie also was extremely easy to contact and very helpful. Overall a good experience!

I have carried out decorating work to properties that are managed by John Shepherd for a number of years. During that time I have developed an excellent working relationship with Charlotte. Charlotte makes sure properties are kept in good condition for landlords by ensuring necessary work is dealt with quickly to get properties back on the market. I look forward to working with John Shepherd and the team for many years to come.