It is my first apartment, and I had a great experience with John Shepherd. Lily Johnson was my agent. She was wonderful; she assisted me throughout the moving process, even after and answered all of my questions. I am pleased.

Lily and the team were excellent. We had a tight schedule to get moved in so their efficiency was much appreciated! We have dealt with a few estate agents recently and have been very disappointed. John Shepard on the other hand blew us away with their professionalism and continued support.

So far my experience with

So far my experience with John Shepherd has been very positive. They are available when needed and ready to support and follow-up in case of repairs. Charlotte Ford has been my point of contact and she's always kind and respond quick to any query. For all my colleagues and friend coming to live in Birmingham, I am giving the contact and recommendation to talk with John Shepherd.

Amazing service! There isn't a single negative thing that I can say about my letting agent in John Shepherd-Lily. She has been extremely helpful during the entire process of agreeing a let as well as after the contract started. Also considering the amount of work that they have to do,I am always surprised how she manages to reapond to my emails in no more than a few hours. After seeing many property agencies who treat their clients very poorly ,I am so happy to have found JS because with them everything has been fast,easy and hassle free.

Drew and Lily have been excellent

Great efficient service offered. Special thanks to Lily for always providing quick service and turnaround on responses.

A very efficient and professional process, my agent Lily was excellent. No hidden letting fees.

I found Lily & Drew to be extremely efficient and helpful in handling the letting of our Birmingham flat.