DO NOT BOTHER GOING TO OR CALLING THIS LYING AGENCY!! This is the most unerious and ridiculous estate agency staff I ever spoke with! When you request viewing for a property, they always say the person for the viewing is not in the office and they will call back, of course they never call back! Recently tried to book a viewing for a flat they listed, spoke on the line with Dan/Sam who confirmed two times they booked me in for a viewing, however they never sent me confirmation email, or called me before the viewing to say I haven't been booked and to cancel it! They mislead tenants, asking for property offers higher than the price on the listed advert, which the landlord wants. What do you do with the rest of the money?? Do you keep it for your pockets?? All of the customer service is absolutely awful and you can barely book a viewing, you would be lucky if you book it for the next month. Awful agency.