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Martin & Co Birmingham Harborne

A selection of reviews/testimonials by highest rating
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1.00 /5

Awful experience so far. The leasing agent who showed us our property told us the garage was part of the agreement; however it was not. The property was in a horrific condition when we moved in and had not been cleaned properly. When the electric shower stopped working three days ago we filled out their online maintenance form, but did not hear from them until we called them today to chase up on it. They told us an electrician would come today around 5:30pm to fix it, then called at that time to let us know he would come no later than 6:30pm. He has not showed up and we are late for an engagement. Unacceptable and unprofessional customer service.

Reply from agent

Hi Gloria, apologies about us not getting back to you quick enough about the problem with your shower. Unfortunately we had an issue with our online reporting system for a couple of days which meant we were not receiving the maintenance issues being logged by tenant over that period. Also I understand that the electrician eventually came at 7pm so he was 90 mins late, which isn't fair on you and I apologise for the inconvenience this caused you. I hope that moving forward everything goes more smoothly. If it doesn't for any reason then please call me directly and I will do all I can to sort it. Regards, Raj Bedi (Director)

Contact details
Sales Phone:

0121 427 2020

Sales Email:

harborne@martinco.com

Lettings Phone:

0121 427 2020

Lettings Email:

harborne@martinco.com

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:30 - 16:30
Address

143 High Street, Harborne, Birmingham, B17 9NP, UK, B17

We specialise in property sales and residential lettings across Harborne, Edgbaston and the surrounding areas - providing specialist advice, and support across all areas of the property market. Deepa Sohal is Managing Director at Martin & Co Harborne and along with her dedicated team, is passionate about supporting local people find their perfect house to buy or rent. Harborne is an upmarket area, with many pubs, bars and restaurants. It benefits from good transport links, and Birmingham City Centre is just five miles away which offers world class shopping and excellent employment opportunities. There is a wide range of property types available to suit every individual need in and around Harborne from studio flats to six bedroomed detached houses. Whether you are looking to buy, sell or invest in a property in or around Harborne or you would like a free valuation, please do get in touch.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Safeagent
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available