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Mullucks Bishops Stortford

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
3.00 /5

It's an estate agent. They try to get you to pay more than you can afford. Still haven't got back to me with a suitable property, and the property they said would be on my price range is double.

1.00 /5

Very rude and also difficult to deal With. Just had another fruitless conversation with Mullucks who seem not to want to let or sell any of their clients property and also Are condescending and rude.

Reply from agent

Thank you for your feedback. We endeavour to always provide a polite and efficient service and I’m sorry you don’t feel that this has been the case. However, we couldn't identify your interaction with us based on the information provided. We'd appreciate it if you could email George Trevitt on gtrevitt@mullucks.co.uk with more details so that we can address your concerns promptly.

1.00 /5

Never get help from there !

1.00 /5
09.08.2022

Appalling treatment initially as a prospective buyer from start to finish leaving my wife in tears after requesting highly personal information to establish whether we were 'suitable buyers' and not even having the decency to let us know the outcome or even a 'thank you'. Now their senior manager, as we have been told, has heavily influenced the vendor of another unrelated property we were purchasing until yesterday, to re-market, this after we had full price offer accepted progressed to surveys/searches etc. and associated cost.The lack of ethics this business shows and its treatment of prospective purchasers is disgusting. Please do yourself a huge favour and avoid at all costs.

Reply from agent

Thank you for your time on the phone yesterday Mr Faulkner, I hope we were able to address some of your issues and concerns

1.00 /5

Younger staff need proper mentoring by the more experienced and respectful colleagues. They’ve let themselves down with a new hire recently who lacks respect and customer service abilities.

1.00 /5

So frustrated with an agent like this - Working in the property industry myself I am appalled of how bad the quality of service just was - I called to find out about a property was told pets and children are not allowed - fair enough but they had absolutely no interest whatsoever in saving my details for future properties coming up. I have a spare budget of 1k for me and my family and was completely just put to the side. They asked for no details, my name, my number, nothing ! Cherry picking applicants who have better budgets is dangerous so be more considerate even if you do not intend to call someone because you just made me feel like rubbish. I have been in this industry myself for over 10 years and worked / work for some of the biggest companies in the UK and in my time whether you have 1000pcm (which is decent outside London, hence why you can get a house for this money) or 5000pcm I have treated everyone the same. I also have my own property I wanted to rent with the same agent whom I rented through. Really Really disappointed with the woman I just spoke with.NegativeQuality, Professionalism, Value

Reply from agent

We're sorry that your experience fell short of the standards we expect of ourselves. If you could please contact us on mullucks@mullucks.co.uk with the name of the person you spoke to we will investigate and provide further training if required.

1.00 /5

I had the misfortune of using their service. Once the contract was signed I found most of their staff to be rude, unprofessional arrogant and unhelpful.NegativeProfessionalism

Contact details
Sales Phone:

01279 755400

Lettings Phone:

01279 653067

Lettings Email:

lettings@mullucks.co.uk

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00 Sunday: 10:00 - 13:00
Address

The Guild House, Water Lane, Bishops Stortford, Hertfordshire, CM23 2JZ, South East, UK, CM23

We provide a professional and personal service that is boosted by our extensive knowledge of the Bishop’s Stortford area. Whether you are looking for a family home or a cosy one-bedroom flat, our unmatched expertise means we are able to help you find the right property for your circumstances. Get in touch with our team today to take your next step in the property market. Our office is prominently located in Water Lane, close to the centre of the vibrant market town of Bishop’s Stortford. From here we successfully sell, let and manage residential and commercial property in Bishop’s Stortford and the surrounding area, to the south beyond Hertford and Harlow and up to Royston in the north. Our dedicated and highly experienced staff have unrivalled knowledge of the local area and its people and a reputation for professionalism and exceptional customer service. Our friendly teams are always available to offer expert advice and help with any property related matter and would be delighted to hear from you.

Our team

William Wells

Martin Nash

Associate Director

Andrew Kershaw

Associate Director

Liz Sharp

Daniel Galati

Zoe Ball

Lynn Barron

Loraine Pateman

Senior Lettings Negotiator

Gareth Perrott

George Trevitt

Vanesa Brown

Joan Bull

Kirstine Watkins

Commercial Department Manager

bertie wells

Commercial Negotiator

Zoe Porter

Amber Giddy

Alex Anello

Lettings Negotiator

Clare Branker

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