EDIT: extremely rude and unproffesional director Gareth. My situation has changed and I've "inherited" an assistant dog (thanks God because I was struggling!). Zero empathy from staff, talking to me like I'm a 3 year old with zero understanding to the contract, nor the law. Also landlord shows up at the premises without notice to me nor agency and wants to come in the flat. Stressful and disgusting! No professionalism whatsoever. __________________________________ Great experience, quick and easy process, I didn't even have to come to the office after the viewing! Once moved in, agents were always helpful with any queries and questions! Best agency I've rented from so far 🙏🏻❤️