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Martin & Co Bournemouth

A selection of reviews/testimonials by highest rating
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1.00 /5

I usually don’t like to write a review. I own a business and don’t like when people are complaining unreasonable, But my experience with Martin & Co made me write one. I was in a 12 month tenancy agreement and i wanted to move out from the property before the end of my tenancy,. I was happy to pay the release fee which was £360. I paid the fee and they had 5 months time to relet the property. They put it on the market, they had lots of viewings ( more than 20). But they didn’t give it to anyone, why? My tenancy agreement ended 5 months after paying the release fee. The flat was let by another letting agency straight after I left it. So i was charged £360 for nothing and they put me in a stressful situation. My only concern is why they couldn’t let it again in that long time while the other agency did it within 2 weeks for the same price. BE AWARE !!!

Reply from agent

Dear Kaywan, We are sorry that you feel you were unfairly treated, however as you point out we conducted ‘more than 20’ viewings at the property which suggests we were doing our very best to secure a new tenant. Conducting these many viewings represents a considerable investment of time and resources and this is why we charge a release fee. Many factors come into play when marketing a property, for the most part we were conducting viewings in the lead up to the Tenants Fee Ban on the 1st June (our final viewing being in mid May) and it is worth noting that the other agent secured a tenant after the Fee Ban had been introduced. We acknowledge that this has been a very frustrating episode for you, we are also disappointed that were not able to secure a new tenant however we do feel that we did everything that could reasonably have been expected of us in this endeavour. Kind regards, Martin and Co Bournemouth Team.

Contact details
Sales Phone:

01202 559922

Lettings Phone:

01202 559922

Lettings Email:

bournemouth@martinco.com

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 13:00
Address

192 Seabourne Road, Bournemouth, Dorset, BH5 2JB, South West, UK, BH5

We're proud of our reputation for delivering an exceptional service to buyers, sellers, landlords and investors alike in Bournemouth and the surrounding areas. Managing Directors of the Bournemouth branch are Philip and Monica Skorochod. Veterans of the property industry they have built property businesses from the ground-up both in the UK and overseas. They built up a sizeable business by selling investment properties, holiday homes and then providing a first-class rental service to their clients. They like to provide a turnkey product for clients and satisfy both local and international demands. They use the internet to provide news and information and to turn enquires into sales. With over seven miles of golden sandy beaches, Bournemouth is a popular seaside town with a variety of attractions and property types available for sale or rent. If you're looking to buy, sell or rent a property within Bournemouth or the nearby areas, a dedicated account manager at Martin & Co will guide you through the whole process from start to finish. Our team is always on hand to find the best solution to suit your individual property needs, so please do get in touch.

Our team

Philip Skorochod

Philip Skorochod

Director

Property Ombudsman Sales
Property Ombudsman Lettings
UKALA
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure