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Whitegates Bradford

A selection of reviews/testimonials by highest rating
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1.00 /5

I have had to leave a one star review as there is no zero! I applied for a property through Whitegates, was sent an application to fill in, and returned it the some day. I then made a follow up cal to make sure they had received it, which I was told they had and they would be in touch to arrange a viewing, which never happened. Due to a disability, which was stated on my application, the property I was after was a three bedroom bungalow, ideal for me. I called again today to be told I would not be getting a viewing as these had taken place and a holding cost was already paid. Can you imagine my disgust to be told “we have made an error” this does not help my situation at all. Please be aware you will need to constantly check up if you have applied for a property, so you don’t get forgotten about and not even contacted. Not happy is an understatement!!!

Reply from agent

I would like to whole heartedly and unreservedly apologise to you. I have to say that response times and service levels have not been at the level that we at Whitegates pride ourselves in providing. I have worked within the industry all my working life for over 35 years and I have never seen such levels of unprecedented demand simultaneously for both Sales and Lettings property. We simply have been overwhelmed with the sheer volume of enquiries. We have reviewed our working practices and are recruiting to ensure we provide the highest levels of customer service that is synonymous with the Whitegates name. Regards Ian

Contact details
Sales Phone:

01274 306611

Lettings Phone:

01274 306611

Lettings Email:

bradford@whitegates.co.uk

Opening hours

Unknown

Address

65 Darley Street, Bradford , West Yorkshire, BD1 3HN, UK, BD1

Since opening in 1979 we've helped thousands of customers like you buy, sell, let and rent property in Bradford and the surrounding area. How did we get to where we are today? We describe Whitegates Bradford with three key words: Professional, Knowledgeable and Trustworthy. Our team of 12 incredible staff gets those traits across and we're proud to be serving the local property market. We deal primarily with BD1 all the way through to BD18 properties, so you can be sure to find something anywhere in the city. If you're on the lookout to move in the near future, why not visit the office, give us a call or drop us an email? We'll be delighted to help you find your next dream home.

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