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CJ Hole Bradley Stoke

A selection of reviews/testimonials by highest rating
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1.00 /5

I am renting a property in Charlton Hayes, and the property is managed by CJ Hole Bradley Stoke. Absolutely terrible…. The shower broke on the 2nd of July, today the 12th of July still unfixed. Shower unit can be bought from BandQ or Screwfix of the shelf but . Apparently a contractor has been awarded the job and are waiting for the part. It is a shower unit not an aerospace engine, how long it take to be delivered? This is the ONLY shower in the flat. I asked today if someone can actually go and get it from screwfix but the answer was no , basically stay and stink even if I pay £1000 per month Appalling and unprofessional, from a bunch of underpaid young people which they call themselves professional! Alex TeodoruNegativeQuality, Professionalism, Value

Reply from agent

Thank you for your comments, we always welcome feedback from clients. As you are aware from our conversation today your property manager obtained a quote from the plumber and obtained authorisation from the landlord the same day that you reported the issue with the shower, 2nd July 2021. The new shower was ordered on Monday 5th July and the contractor was initially advised by the supplier that it would arrive in 2-3 days. Sadly this was then extended to 3-7 days. The shower is due to arrive Wednesday/Thursday and the plumber will fit it as soon as it arrives. The shower concerned is only available to order and is unfortunately not something that can be picked up in-store from Screwfix, B&Q etc. It is better to fit the exact same shower so the size matches and is also is like for like on quality. We do note that there is a 2nd bathroom in the property with a bath so hope this hasn’t been too inconvenient but do appreciate that it hasn’t been ideal. However we hope you can see that everything is being actioned by all parties as soon as possible.

Contact details
Sales Phone:

01454 626300

Lettings Phone:

01454 626300

Lettings Email:

bradleystoke@cjhole.co.uk

Opening hours

Unknown

Address

The Willow Brook Centre, Bradley Stoke, BS32 8BS, UK, BS32

Here at CJ Hole Bradley Stoke, we've been providing a specialist estate and lettings service to our local communities in Bradley Stoke, Cheswick Village, Winterbourne, Severn Beach and the surrounding areas for over a decade. Our office is located in the busy Willow Brook Centre which boasts in excess of 80,000 visitors each week. Born and bred in Bristol, Franchise owner Chris Hill has a wealth of on-the-ground knowledge of the city and the surrounding areas. Chris runs a total of six offices in the area and is a Member of the National Association of Estate Agents (MNAEA), and the Association of Residential Lettings Agents (ARLA). He is passionate about the property industry having 28 years of experience. We're proud to have been voted the number one estate and lettings agent in Bristol for a number of consecutive years by independent review site AllAgents.co.uk. We offer free 12 month Guaranteed Cover on any of our fully managed properties and we pride ourselves in being highly knowledgeable within our field enabling us to deliver the very highest standards of customer service at all times. Feel free to give us a call, email or, better still, pop into our office for a cup of tea and an informal chat.

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