Very unprofessional service. They have cancelled our flat viewing twice - once with a half hour notice when we were already on our way, and the other time they sent a cancellation email late the night before, which when we called to enquire what’s going on, we were told the agent’s car has broken down. Not a very believable story when the cancellation came through the day before. They did not offer any other date or time for us to have the viewing, even when we asked if that might be possible. They clearly don’t care about their potential clients so I wouldn’t recommend working with them