Subject: Commendation for Dee's Exceptional Service I am writing to provide a reference for Dee based on my recent experience purchasing my new home. Throughout this process, Dee and Felix have demonstrated exceptional professionalism, patience, and understanding of my needs. Dee in particular, has gone above and beyond to ensure the successful purchase of my home. In my opinion,Dee has done an outstanding job in navigating the complexities of the purchase, displaying unwavering dedication and perseverance. Despite the challenges we encountered, Dee remained steadfast and always made herself available to address any concerns or provide support. Her commitment to her role extended beyond that of a typical estate agent, often assuming the roles of therapist and counselor as well. Dee's contributions have been invaluable, and I consider her to be a tremendous asset to your company. I wholeheartedly recommend Mishon Mackay as an estate agent of integrity, committed to securing the best outcomes for their clients.