I am a first time landlord and an accidental one at that. I never planned to rent a property and was overwhelmed with everything. A friend recommended getting a letting agent and a Google search of that overwhelmed me further (so many and different options). I reached out to Northwood and a few others. Hannah picked up my enquiry and contacted me within hours of my enquiry. She was so friendly and helpful. She walked me through all the different options and helped me familiarise with the lingo. She broke things down and took all the hassle out of it. Where my situation didn't quite fit the usual mould, it was bespoked and tailored to my circumstances. The team are super friendly. I have met Divine and Matthew, and have always been put at ease (despite some neurosis on my part). I feel as though I have come across a team who are responsive, trust-worthy and above all friendly. I am confident in handing the reigns over to them and would have no hesitation in recommending their services. I cannot thank them enough for walking me through this process! Great team 👏