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Martin & Co Bury St Edmunds

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Be careful with your deposit. This company is very sneaky and will take at least half of it for 'cleaning' and minor damage which should come under wear and tear if you're an occupant of the house/flat for a certain period of time. They WILL NOT take this into account which is illegal. They will also avoid or defer discussions on the matter to other companies like DPS which makes it harder to claim your deposit back. They will also ignore black mould in a bathroom, even when asked to do something about it, and were slow to reply (weeks) on anything financial. Untrustworthy, unscrupulous and thieving.

Reply from agent

We are sorry to hear that you had a different impression of our services; We work very hard to maintain professional industry standards which is why we insist on using third party independent inventory companies for managed tenancy inventories and check outs; we use The Deposit Protection Service custodial scheme (The DPS) to lodge tenants deposits (we do not hold them ourselves). The DPS operate a fair adjudication dispute resolution service which is transparent, impartial and means that landlords, tenants and agents are bound by their rules and decisions, with very best wishes from all at Martin & Co

Contact details
Sales Phone:

01284 701511

Opening hours

Unknown

Address

Crescent House 28 Angel Hill, Bury St Edmunds, Suffolk, IP33 1UZ, East of England, UK, IP33

About

Located in the heart of Bury St Edmunds, we offer comprehensive property services including house sales, lettings, and property management and are proud to support buyers, tenants and investors across our local communities. Managing Directors and husband and wife team John Rushman & Linda Leong-Son, have owned Martin & Co Bury St Edmunds since 2004. As a landlord himself, John has first-hand experience of the property industry and along with his team, provides professional advice on all property matters, whilst ensuring everyone receives excellent first class service. As a team, we recognise the very varied needs of our landlords, tenants, sellers and buyers, and deliver a friendly and helpful approach that is tailor-made to suit every one of their needs. Bury St Edmunds is a popular area to live with many retail outlets, cafes, bars and restaurants. Whether you're looking to sell your home, purchasing your next property, or you're looking for an investment opportunity, please do get in touch with a member of our dedicated team. For all property enquiries or to arrange a valuation please call Martin & Co Bury St Edmunds on 01284 701511

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