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Martin & Co Bury St Edmunds

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Exceptional Service After a Flood Huge thanks to Linda, John and Justine at Martin & Co for their swift and professional response to a recent incident. A flood occurred in one of the flats managed by Martin & Co, directly above mine, on a Sunday. Water began leaking through my ceiling and I contacted the team in a panic. Justine quickly retrieved the keys from the office and John and Linda arrived shortly after. They promptly turned off the washing machine's water supply, emptied it, and cleared the water from the flooded flat. Their quick actions helped minimize the damage. They also made sure I was safe and arranged for an electrician to assess my flat the next morning to ensure the electrics were not compromised. They even scheduled the redecoration of my ceiling and any affected walls. Everything was handled so smoothly and professionally—it was such a relief during a stressful time. I cannot thank the team enough for their care and efficiency!

Reply from agent

Thank you Maire for your 5-STAR REVIEW! We were able to mop up the flood water and book an electrician and maintenance contractor quickly to deal with the flood water in your flat and also assess the leak from the flat above while we arranged for a plumber to attend. Our decorator professionally rectified any damage to your ceiling once the water had dried - It certainly made it an interesting Sunday afternoon! Glad it got sorted and we were only too pleased to help, best wishes from John, Linda, Justine and all at Martin & Co :)

Contact details
Sales Phone:

01284 701511

Opening hours

Unknown

Address

Crescent House 28 Angel Hill, Bury St Edmunds, Suffolk, IP33 1UZ, East of England, UK, IP33

About

Located in the heart of Bury St Edmunds, we offer comprehensive property services including house sales, lettings, and property management and are proud to support buyers, tenants and investors across our local communities. Managing Directors and husband and wife team John Rushman & Linda Leong-Son, have owned Martin & Co Bury St Edmunds since 2004. As a landlord himself, John has first-hand experience of the property industry and along with his team, provides professional advice on all property matters, whilst ensuring everyone receives excellent first class service. As a team, we recognise the very varied needs of our landlords, tenants, sellers and buyers, and deliver a friendly and helpful approach that is tailor-made to suit every one of their needs. Bury St Edmunds is a popular area to live with many retail outlets, cafes, bars and restaurants. Whether you're looking to sell your home, purchasing your next property, or you're looking for an investment opportunity, please do get in touch with a member of our dedicated team. For all property enquiries or to arrange a valuation please call Martin & Co Bury St Edmunds on 01284 701511

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