This is possibly the most hateful experience I've ever had renting a property. Not only have I been subjected to lazy and apathetic estate agents but have dealt with being trapped in my own shower not once but twice, only to be blame for their incompetence. I don't ask for much, just to be able to shower without fear of getting stuck. I don't have roommates - its a studio flat so its not a case of being an inconvenience or something; its a death trap. My flat is unsafe and will be unsafe for the next poor sod that rents from Martin and Co. I cannot speak strongly enough when I say that the service is shoddy, the staff are haughty, rude, and truly care about one thing; money. If you want to be taken care of by your estate agents and treated like a human being not a piggy bank with legs, don't go with Martin and Co.