First, the visit before signing was a very good experience. Federica took her time answering my questions, was very smiling and professional. That was maybe my 12th visit, and after the other ones with which you feel like a number and have to make the visit quickly, with Martin & Co, I was called by my name and had enough time to view the property. Then, until signing the contract, Federica was always responsive. I'm new in the UK, so I had many questions several times. She made me feel comfortable and confident. Thank you very much for your time and support.