Dreadful

I`ve rented a flat for one year from this agency. In one year, the toilet was blocked for more than a month, the cooker and the washing machine broke down.The flat was leased with a kitchen window broken (could not be open), and with very old furniture. We paid 300 pounds for references, 1000 pounds deposit and, at the end of the contract we were proposed to receive 300 pounds from the deposit because the agency called three different companies to unblock the toilet without even asking us. Christianne Typler, the residential manager encouraged my partner to pee in the bath every time we were phoning to highlight this issue. One of the agents, Alberto who came to show the flat to future customers barely knows english....Very, very disappointed and I would not recommend anyone to use their services.