Chestertons are experts in Covent Garden property. Carlos epitomises this, and uses his local knowledge and expertise in advising both sellers and buyers. We sold our property after a couple of attempts and Carlos demonstrated his persistence and patience in finding us the right buyer. His knowledge of the process and practical timelines ensured our sale stayed on track and the buyer stayed committed to the purchase. He is very strong at building relationships with all parties involved in the process (seller, buyer, solicitors, financiers etc.) and uses these to keep the processes moving. Throughout our sale we were in very close communication with Carlos, always aware of emerging issues and supportive in finding solution and getting additional professional technical advise. We secured our sale and we cannot underestimate the proactive role Carlos played in this. Excellent customer service!