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Miles and Barr

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1.00 /5

I was very disappointed this morning when I was told that due to "Corona Virus" I would need to book in with their Financial Advisor before being allowed to view one of their property listings. I told the sales advisor that I would happily give proof of deposit to qualify me as a legitimate purchaser (normally that would be more than sufficient) but she said that she was not "qualified" to verify that and I would have to book in with their Financial Advisor. I told her that I did not want to speak to the Financial Advisor since I already have a broker, solicitor and insurers setup, so it would be pointless for me. At which point she told me I would then not be able to view the property and we hung up. I think it is disgraceful that such a company would use CoronaVirus as a way to try to sell people mortgages and insurance etc. My advice to Miles and Barr would be to stick to selling property - and think of other things after that. I presume the owners don't know that buyers are being prevented from viewing properties like this? I can't imagine they would be too happy with that.

Reply from agent

Hi Joe, I'm very sorry that you are disappointed with the service that you have received from our Canterbury office. We are unable to find your details on our database and would welcome the opportunity to discuss your concerns with you directly. Our branch manager Bradley Wright would welcome the opportunity to speak with you - please feel free to contact him on 01227 200600. Kind regards, Miles & Barr, Canterbury

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14 Lower Chantry Lane, Canterbury , Kent, CT1 1UF, South East, UK, CT1

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