I had arranged a viewing for a flat in a different city to the one I currently live in. I had to travel an hour and a half via train. I missed my train by about 30 seconds, immediately text the agent that I was running half an hour late and was told it was no problem. Once I had gotten off the train I got on the bus to take me directly to the property. I text the agent letting them know I was about 10 minutes away and apologised for the delay. Again, I was told it was absolutely no problem and they were waiting for me at the property. I pulled my phone out of my pocket after 10 minutes as I was next to the property and noticed I had a text from the agent telling me that the viewing was cancelled due to me being late. The text was incredibly dismissive in tone and they refused to rebook my viewing for a later date due to me being late despite me constantly updating them and being told it's fine. I may have dodged a bullet. If the agent is so rude in regards to viewing I do not want to know how the agency itself will treat me. Edit: After reading through other reviews and responses from the company, it's clear that they're quick to deflect all blame onto the customer with sarcastic comments. Talk about professional.
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Unit 10 The Globe Centre , Albany Road, Cardiff, Wales, CF24 3PE, Wales, UK, CF24
Website:
http://www.martinco.comWe specialise in house sales, residential lettings and property management covering Cardiff and the surrounding suburbs - providing expert advice and guidance across all areas of the property market. Managing Director Mike Shrubshall has owned Martin & Co Cardiff since 2009 and enjoys the continuous reward of finding people their perfect house to buy or rent, alongside the rest of the Martin & Co Cardiff team. Cardiff is a vibrant city and attracts students, first-time buyers, executives and professionals alike. It offers excellent road access via the M4, and there is a large demand for property in the area. Our Martin & Co Cardiff team provide support and advice to local people and offers a tailor made approach to suit individual need. Whether you have a property to sell or you are looking for a house to rent in or around Cardiff or you would like a valuation, please do get in touch with a member of the team. For all property enquiries please call Martin & Co Cardiff on 02920 482250
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