Don't rent from this company dodgy people and company full of promises that will never get delivered. Liars and absolute joke from start to finish. Specifically don't rent 5 Marlborough road room 3, or generally any of the flats. Both Landlord and property management are aware the roof needs to be re-done, as there are multiple leaks yet continue to rent out to tenants on fixed term contracts without telling them of issues, they just cover it up with a paint job despite doing nothing to fix issues will moan if you do. Walls moulded up within 3 months. Annoying tentants will leave mail on the stairs in piles and garbage everywhere on the patio. Wallpaper covers mould and cracked plaster work. Nightmare let, do not bother. Only Virgin Internet available. Stoves are useless and constantly short circuit and the fuse box to the lights in the basement are locked. 0 respect for tenants 3 times people entered my room without authorisation 2 times cleaners and one estate agent. Was told all bills included by the agency and then they backtracked on it when signing the contract. Flat was not clean when moved in, took 3 months for them to get a plumber out to fix a leak second time round, reported the leak on the roof and nothing done throughout tenancy remainder of tenancy regarding that. Also it was their own agent that told me the house needed a new roof. And I know the agency let out the properties to people knowing of the leaks, as I spoke to both the previous tenants and the new tenants downstairs had leaks and were not told. I'll upload photos when I can be bothered.