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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Totally unprofessional company who always take the owners side over the tenants, regardless of the situation. Tried to deduct money from deposit due to damage caused by a previous tenant, tantamount to fraud. Had to take the case to an adjudicator, we won. The owner is the Chairman of the National Registered Landlords Association. Speaks volumes about the state of the rental sector. Stay away from this company. Edit: Your response below to the review is typical. There was no negotiation in this matter, Seraph just decided to be bully boys and go straight to the adjudication - which is against good practice. Anyway you lost and we are taking you to the small claims court.

Reply from agent

We are very sorry you feel this way and to have received your review. This case was referred to the Tenancy Deposit Scheme adjudicator by Seraph after we were unable to reach an agreement between the landlord and tenant regarding end-of-tenancy charges. We are sorry that you are dissatisfied, however, we have followed the correct process by referring it to independent adjudication where an agreement could not be reached.

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

No team information available

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No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available