I first contacted seraph due to my boiler breaking down a contractor was sent out the same day and fixed what I thought was the problem but then a few days later it stopped working again. Another contractor was sent and he fixed the problem there and then. A week or so later the boiler kept cutting out giving error codes and it was taking me a long time to get it started again by resetting it and sometimes it just wouldn’t work at all. Again a contractor was sent out giving me the recommendation that a new boiler would be needed. Throughout this whole process Freya Oatridge has dealt with all my calls and has been absolutely amazing. She dealt with every issue professionally, efficiently and she always kept me updated on the progress of the new boiler situation she was so lovely to talk too. She went out of her way to bring me and my little boy a heater after her shift had finished which is above and beyond!! She is a credit to your company. Thank you.
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1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24
Website:
http://seraph.pmSeraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.
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No marketing information available
No awards information available