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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Terrible. Communication or even any interest in communicating is non existent. I have a leak in my roof my the flat upstairs, despite raising this issue with our block manager, nothing has been done about it, the leak is getting worse as the days go by. Very unprofessional set up and I am still waiting for some (any) communication

Reply from agent

We are sorry to have received your review. We understand, since our office has reopened fully after the Christmas break, you have been updated by both the block manager and the maintenance team. There has been work going on in the background to ascertain where the leak was coming from and who is liable. We hope this now satisfies matters and will continue to keep you updated during this process. If you feel this matter remains outstanding please can you email more details to blocks@seraph.pm. Thanks

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

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No memberships information available

No marketing information available

No awards information available