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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

I own the property next door to one of Seraph's. The property they manage has a leak in the chimney and they've been in the process of getting it fixed since 12 March 2019. Needless to say nothing has been done, despite dozens of emails and telephone calls. It's got to the point now where the person I was dealing with is remarkably always on the phone when I call. Time to get a surveyor involved which will mean more expense for me and them.

Reply from agent

I am sorry to hear of your review, this is something the property management team has been working on and we can assure you this matter has not been ignored by the team. Seraph manage the property on the landlords behalf and therefore we are unable to action anything without the landlords confirmation. We would appreciate if this matter could be dealt with offline, however we can confirm that Seraph have done everything they can in relation to this matter. If you would like a more detailed response, please contact us direct. Thank You.

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

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