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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Awful experience - feels like you are dealing with a bunch of fraudsters. No evidence that a blockage was in my flat yet were mega aggressive in extorting money for the same. They claim they couldn't take photographs because it would have 'taken time' and would have considerably increased the cost. The truth is, the blockage was a communal one and they know it. That is why they didn't take photographs. Can't help feeling so bitterly cheated. My repeated requests to speak with the leader of the pack - Douglas - fell on deaf ears. Absolutely awful. I don't for a second believe that he is that busy that he couldn't spare even 20 minutes. Dreadful. Appalling. Avoid at all costs. Horrible human beings.

Reply from agent

We are sorry to hear of your review. We are aware of an ongoing issue on site and we have been working with contractors in order to obtain professional advice and findings. If you would like to contact the Managing Director, please can you follow our complaints procedure policy via our website. Thank You.

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

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No memberships information available

No marketing information available

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