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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Do not use this company. Useless and all they care about is the money. They have cost me so much money. They do not communicate, they use a scam maintenance company called clockwork (read the reviews) and they never respond to emails. DO NOT USE THIS COMPANY!!!!NegativeResponsiveness, Quality, Professionalism, Value

Reply from agent

We are very disappointed to read this review but have to say that we do not agree with any of the comments. Regarding the maintenance company Clockwork, we understand that there was a query on your invoice which was resolved and you have since paid. If you have any further issues to raise, they welcome your feedback at info@clockwork.property. Clockwork is a reliable and professional maintenance company and they entirely refute your statement of them being a scam company. We ask you to re-word this part of your review immediately as it is completely without foundation. In relation to your service with us, we are happy to discuss this further with you but we have to act within the bounds of the guidance and deposit legislation that is set to protect tenants. We must gain the tenants authorisation for charges to their deposit. We are sorry that you are unhappy with this and we feel that the process for Alternative Dispute Resolution with the deposit scheme provider has been explained to you. If there is anything else that we can help with, please do not hesitate to contact us at info@seraph.pm

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

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No marketing information available

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