When looking for a rental property in Cumbria, Northwood were head and shoulders above the other letting agents we contacted in terms of helpfulness and responsiveness. They were also really proactive, letting us know when a house we'd been interested in but missed out on suddenly became available again. We're so pleased that we managed to rent a property with them as they continue to be so friendly and helpful.

Been using Northwood for almost 5 years. Excellent, friendly and very professional staff. Very efficient at responding to any phone calls and emails. They provide a monthly statement electronically which is very useful. It's never been late nor have any payments. They inspect the property on a regular basis and provide a written report, it's good to know that your property is maintained to a very high standard. They appear to research all prospective tenants thoroughly by undertaking references etc. I cannot recommend them highly enough. You do receive a slightly lower rent but the reassurance given by Northwoods is priceless that your property will be maintained and cared for as it was their own.

Applied for a letting through Northwood and the customer service was excellent, really helpful and flexible to accommodate our needs and our short moving-in date. The property was also finished to a high standard with all fixtures assessed by them beforehand. Would recommend highly.

From a renters perspective I have found Genna and staff to be most helpful. Not being a renter for many years I found the whole process very stress free. Good job.

Excellent service everything done in an instant very polite professional staff who do all they can to help you an easy 5* service

Lovely staff, very proffessional and would recomend to everyone

pleasant professional staff and a swift response to any questions

Good reliable efficient service

Friendly helpful staff