I purchased through Goodfellows and did not have a very good experience. 9 times out of 10 when I called it would go to the 'overflow service' and I would request a callback which was often never returned. Both myself and my solicitors found it hard to get an email response from them and when they did respond they had usually not paid attention to what had been asked. Although I found Joel pleasant enough to talk with (whenever i did get a callback) he wasn't very proactive in chasing things up and seemed to not really be aware of what was going on. Lee on the other hand I found to be rude, abrasive and condescending. I would never purchase through Goodfellows again.