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Goodfellows Estate Agents - Carshalton Beeches

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I have used Goodfellows for the past 6-7 years to help find tenants for my rental properties. They have always been very friendly, helpful & efficient - I deal mainly with Louise but all the team are on hand to help . I would definitely recommend them to anyone looking for tenants.

Reply from agent

Dear Sangeeta , how lovely for us to have you posting on this review site even though you have been using us for the past 6 to 7 years. That really does go to show that clients are very kind and thoughtful. Thank you. Kind regards Goodfellows Carshalton Beeches

5.00 /5

Amazing service from Goodfellows Carshalton Beeches. Special thanks to Louise for the great service for my first time rental. Very quick and fast…found the tenants within 4 days…Louise was very helpful and quick responsive in every stage. I would definitely recommend to friends.

Reply from agent

Dear Arul , thank you for describing the service that you received and the excellent report that hopefully will encourage other landlords to come to us for a quick and successful let. Kind regards Goodfellows Carshalton Beeches.

5.00 /5

I found Louise and the team all very helpful. I would highly recommend them!PositiveProfessionalism

Reply from agent

Dear Deryk , Louise will be delighted to see that you found the team to be very helpful , this is why we love our job...we get to help people like you. Kind regards Goodfellows Carshalton Beeches.

5.00 /5

Thanks to Goodfellows for providing an excellent service for my first rental in UK, especially thanks to Emily and Louise, they both are very friendly and honest, also responsible and responsive to follow up my case. Goodfellows is also the property management of the flat, the property manager is helpful and responsive too, and their On Line Maintenance portal is user-friendly. Will definitely introduce Goodfellows to my friends when they move in there.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Dear Ka , thank you for highlighting the different aspects of our lettings service with Emily and Louise very much front end and then backed up by property management and the great tool that is FIXFLO which really helps in communication and smoothing things out. We look forward to helping your friends in the future . Kind regards Goodfellows Carshalton Beeches

5.00 /5

I have been using Goodfellows for more than 5 years and always have great experience with every team member I have encountered with. Their service is professional and offer very reasonable cost for customers. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Dear Yuqian , thank you for this 5 Star review but more importantly , thank you for your custom over the last 5 years. Kind regards Goodfellows Carshalton Beeches.

5.00 /5

An excellent experience. Really quick, really professional, responded to all emails promptly, and just generally seemed like they knew what they were doing. Would definitely recommend!PositiveResponsiveness, Professionalism

Reply from agent

Dear Peter , your succinct review cuts through all the noise and we hope will be seized upon as a great reference point when people are choosing their estate agent. Thank you and kind regards Goodfellows Carshalton Beeches.

5.00 /5

When I needed an estate agent to help me find tenants and manage my rental property, my sister recommended Louise from Goodfellows. She described her as proactive and efficient in previous dealings. I couldn't agree more. She was there taking photographs the moment my rental property became available, and the advert went up that very night. The process of finding and vetting tenants went without hassle. My only regret is not handing the property over sooner. I tried the DIY approach to ensuring it met all regulatory standards. Never again. It's now fully managed by the Goodfellows team and I know it's in good hands. They are attentive to my tenants. I get updates and just have to approve the odd repair. Happy tenants, happy me.PositiveResponsiveness, Professionalism, Value

Reply from agent

Dear Agwamma , may we say well done to your sister for recommending Louise and also to Louise for impressing two family members. We absolutely love recommended business and we are delighted that Louise was able to help you. Thank you for such a positive and insightful review. Kind regards Goodfellows Carshalton Beeches.

5.00 /5

Great experience with Goodfellows Carshalton. We’ve just exchanged on our house just 8 weeks since it was put on the market. They made the whole process very easy with excellent marketing and a number of viewings within days leading to multiple offers within the first week. Appreciate Lee and Joel for making this happen and also dealing with the time difference and logistics of us living overseas. Would definitely recommend them to anyone in the area looking to buy/sell.

Reply from agent

Dear Nicola , what a great review and very insightful for anyone who is about to choose an estate agent to sell their home. We believe that you have just created a great reason as to why people should invite us to value their home as we would like to think that we could perform equally as well for them to. Thank you , Lee and Joel will be delighted to read this. Kind regards Goodfellows Carshalton Beeches.

5.00 /5

The process of renting was easy and smooth. We are very happy with the flat we found.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Dear Butiu , thank you for your 5 Star review and showing to people that renting can be both easy and smooth. Kind regards Goodfellows Carshalton Beeches.

5.00 /5

When we decided to sell our property, we had three different estate agents over to value the house. From all three estate agents we were met with salesmen who were more interested in demonstrating why statistically their company was the best, over how we can have a stress-free sale and obtain a price we would be happy with. We thought this was standard so was about to settle with one of these companies. When I began to look for a property to buy, I spoke with Stephen Offield from Goodfellows who was the most honest and helpful individuals in the estate agent world I had spoken to. He did not try to sell Goodfellows onto us, but rather suggested I speak to Lee Hunt to help with the sale. After Lee attended the property to complete an evaluation, we were given a very helpful information, an ambitious house sale price and competitive estate agent fees. As we were treated like humans instead of a sales target, and felt comfortable with Lee and knew we could trust his experience; we decided to use Goodfellows. As an individual who gets anxious easily, and selling a property can be stressful, Lee knew when to accommodate our needs and when to use his experience to do what was best for the sale. After Lee achieved an offer that we were happy with, our case was assigned to Joel. However, Lee went above and beyond, playing a vital role and putting in a lot of work to get us to exchange / completion. I would also recommend Joel for his professionalism and quick responses to any issues that arose. When we were viewing properties to buy (which were being sold by other estate agents), the external companies already knew we were in a good position, thanks to word of mouth and how highly Lee is regarded in the field. This made us feel more comfortable viewing properties and put us is good position to have an offer accepted / considered. Unfortunately, we ended up using a very poor conveyancing firm who failed to complete simple tasks on time and a lack of communication, but due to the extra effort from the team at Goodfellows, we feel our sale went very smoothly. I don't plan to use Goodfellows again as we are hopefully moving into our forever home. But I would not hesitate to recommend Lee, Joel and the team at Goodfellows to anyone in the future.

Contact details
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Address

3 Beeches Avenue, Carshalton Beeches, Surrey, SM5 3LB, South East, UK, SM5

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