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Martin & Co Chelmsford

A selection of reviews/testimonials by highest rating
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1.00 /5

I am extremely disappointed of Martin & Co Chelmsford. They've managed to overcharge me for unexisting check out fee and they overcharge every tenant with cleaning fees plus all type of charges they could posibly get. You cannot reach them when you need them and they are not correct when promised to resolve a problem as they do not even try, they just want your money pretending they care. I was happy when I start my tenancy, however Martin & Co bulied me and cost me tremendous amount of stress at the end of my tenancy. Be careful when you buy or rent any property with them as they seems very nice people ready to take your money and not listen to your requests or needs at all. They are changing staff every day and you will end up not knowing who is dealing with your property. Did I say they took almost all of my deposite and they do not do Inventory check corrcetly so when you enter your new home make sure ypu have evidence of everything. Do not trust them!

Reply from agent

Dear Lora, Thank you for taking the time to write a review on my company. Firstly I am sorry that the service you received from my company, whilst renting a property in Chelmsford, has not met your expectations. I have tried to call you and emailed you to discuss your comments. We are acting on behalf of the landlord and any requests for money from your deposit were requested from the landlord to reimburse him for any losses of rent and costs incurred following your vacation of his property. I can confirm that my company has not overcharged you a fee, This was also verified by the DPS adjudication results. I have sent you a statement or your account to show all the payments in and demands due which hopefully will assure you that you have not been overcharged. I am sorry that you are not happy with the DPS adjudication results. This is an independent service and the decisions are binding on both parties. We also use an inventory and checkout clerk to give an unbiased opinion of the condition before and after your occupation. I would like to apologise again that you feel this way and wish you all the best in your new property. Best Regards Stephen Frost Director

Contact details
Sales Phone:

01245 330500

Lettings Phone:

01245330503

Lettings Email:

chelmsford@martinco.com

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 17:00
Address

2 Watson Heights, Chelmsford, Essex, CM1 1AF, South East, UK, CM1

Martin & Co Letting and Estate Agents Chelmsford is arguably Chelmsford's Premier letting, sales and property management company. Located in the heart of Duke Street Martin & Co Chelmsford has steadily built up an enviable reputation in the Chelmsford area. As one of the leading Letting and Estate Agents in Chelmsford, our negotiators work tirelessly to match properties with tenants and buyers and to ensure the Landlord or Seller is kept aware of developments regarding their asset. <br><br> Landlords and property investors have the comfort of knowing that letting a property with us will bring the double bonus of nationwide business ethos and training, combined with the knowledge that our know the local property market and can tailor your lettings/sales program accordingly and provide an Asset Management Service. For tenants we know that everyone wants a home and it can be stressful! Therefore everyone involved in your rental at Chelmsford appreciates that your requirements are a critical component of the lettings cycle and we try to make the selection of a property as easy as possible. We have what we think is a refreshingly different approach to selling your property and tailor our Estate Agency services and products to your needs. We offer a choice of payment plans so that you can choose to pay as you go, or select a no sale no fee arrangement - or even a mixture of both!

Our team

Stephen Frost

Director

John Frost

Sales Property Professional

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available