We let a property through Martin and Co. Would never do so again. Despite problems with the property we didn't create a fuss and made the best of it. On leaving we left the property spotless but were charged for several hours of cleaning including cleaning of grout in the bathroom shower. Sure that was in the contract. But it really amounts to abuse of tennants and profiteering. At one point we were asked to allow the entry of a plumber to inspect the boiler. My wife came home early only to find the plumber in our bedroom, which was odd given the boiler was in the kitchen. The following week I noticed my passport was missing. It never turned up even upon leaving the property 3 months later. Martin and Co were rude and patronising on informing them about the missing passport, they couldn't understand why someone might take a passport. "Identify theft" clearly wasn't something they'd heard of. Disgraceful company. Avoid.
33 Rodney Road, Cheltenham, Gloucestershire, GL50 1HX, UK, GL50
Website:
http://www.martinco.comWe specialise in the buying, selling and letting of properties in and around the town of Cheltenham and have been providing advice, guidance and support to our valued customers since 2004 Since opening in Cheltenham we have worked hard to build a market leading business based on recommendations from landlords, tenants and vendors. We are a family-run agency with a town centre presence - our office is located on Rodney Road just a two minute walk from Cheltenham's busy high street. Local business owner David Lynall and his committed team continue to be the agent of choice in the Cheltenham area. All of our properties are offered a Matterport 3D virtual tour at no extra cost which enhances the customer experience and raises the bar high when it comes to the marketing of your property. The firm prides itself on tailored and responsible tenant choice as well as careful and cost effective property management. In 2015, we branched into Estate Agency and now have a thriving and successful sales department led by seasoned Cheltenham expert Karl Turner. Karl is without doubt one of the most knowledgeable agents in the town with over 20 years’ experience of selling and letting property in and around Cheltenham. As well as providing a first class service, we always stay on top of the ever changing letting & sales legislation. Martin & Co Cheltenham is a member of Safe Agent (Formerly NALS), we are registered with The Property Ombudsman and we have Client Money Protection insurance so you know your money is safe with us. If you have a property to rent or a property to sell, we have clients waiting and would be delighted to hear from you.
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