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Hunters - Chesterfield

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
3.00 /5

Donna has been outstanding during the long and drawn out time it has taken to sell my Dad's property. She has been fantastic, so helpful and friendly, chasing solicitors, dealing with my endless phone calls and queries promptly and trying to destress me with her good humour and optimism. I would highly recommend Hunters Estate Agents for anyone wanting to buy or sell a property.

Reply from agent

Thanks for the review - I will let Donna know. Sorry it took such a long time to go through. Mat Barnes - Hunters

3.00 /5
Reply from agent

Hi Marina - if there is anything I can do to help improve to 5 stars please let me know. Regards - Mat Barnes - Director mat.barnes@hunters.com

3.00 /5
Reply from agent

Hi Adam - I can’t seem to find you in our system at Chesterfield Branch. If you would like to contact me to see if I can help you as we always aspire to a 5 star review! Regards, Mat Barnes - Director - 01246 540540

3.00 /5
Reply from agent

Hi Hazel - thank you for the review - but I cannot see your details in our system. We always strive for a 5 star review - so if you think there is something specific I can help with - please do not hesitate to contact me personally. Mat Barnes - Director -01246 540540

1.00 /5

Agent would only communicate via email, never answered or returned my calls. Constantly pestered me for updates on the sale and threatened to pull out of the sale if not completed on a certain date. All this despite my providing them a contact person to contact for updates. I also added them to the ASAP website to access for updates but they didn't bother accessing it. On completion and day of collecting keys, I was only given keys to the back door, no front door keys resulting in me having to pay for a locksmith. When challenged about this, they only said "We don't have anymore keys for this property"

Reply from agent

Hi Paul - sorry you had to give us 1 star. Unfortunately the access to your shared info wasn’t working for us - so I am sorry to have had to email you directly. We will try & do better next time! Kind regards Mat Barnes - Director

1.00 /5

A message for Ashley Woolley from this branch. We are not for sale with Hunters however your constant letters trying to poach us from another agent is disconcerting! Letter after letter we receive. How about you leave us alone..... In response to Hunters reply- you now want our address? After you took our house information off Rightmove! Without our consent to be on a mailing list! Under GDRP rules is that legal! We will not be sharing our address with you as I guess we are one of many people selling you have targeted. For each letter we may get a 1 start review will be posted..

Reply from agent

Thank you Lyn for letting us know. We will remove you from our mailing list. We have seen clients move agents and the relaunch brings results. Apologies for any inconvenience caused. Please can you email me your property address so I can remove it from the database. mat.barnes@hunters.com

1.00 /5

A message for Ashley Woolley from this branch. We are not for sale with Hunters however your constant letters trying to poach us from another agent is disconcerting! Letter after letter we receive. How about you leave us alone..... In response to Hunters reply- you now want our address? After you took our house information off Rightmove! Without our consent to be on a mailing list! Under GDRP rules is that legal! We will not be sharing our address with you as I guess we are one of many people selling you have targeted. For each letter we may get a 1 start review will be posted..

Reply from agent

Thank you Lyn for letting us know. We will remove you from our mailing list. We have seen clients move agents and the relaunch brings results. Apologies for any inconvenience caused. Please can you email me your property address so I can remove it from the database. mat.barnes@hunters.com

1.00 /5

No ethics and not customer friendly. Looks like Negotiators are not bothered about helping prospective clients. Never reply to calls. Not a proffessional team.

Reply from agent

Hi there - please let me help. Message me direct - Mat.barnes@hunters.com I can guarantee that we try very hard to help - I can see that we did everything we could & it all comes down to the sellers decision on which offers they wish to take. Sorry it didn't work out this time. Mat Barnes Director

1.00 /5

Went to the wire with a property before being told it was non-standard construction and had structural issues. Which they knew about the whole time. Not illegal (but should be.) Bad, just bad. Won't trust this agent a second time.NegativeQuality

Reply from agent

Hi Mark As discussed by email - I am sorry that you were not advised at the viewing that this particular property was a steel frame construction. Any defects have been fully repaired. We have been mentioning this to as many clients as possible as it is not in our interest to hide anything and have been sending the Structural Report to all parties. To make sure this doesn’t happen again with non standard construction properties we will write this on the brochure. Thanks for taking the time to bring this to my attention. Regards Mat Barnes Director Hunters

1.00 /5

99% of the houses to let from this company dont accept none working applicants, disgraceful and discriminatory and basically stereotyping all people on benefits

Reply from agent

Hi Emily. Thanks for the message - but you have only asked to view one property and the property had multiple applications on it from working tenants. The landlord had made the decision to proceed that way. If you have a working guarantor we will put your application forwards. So your statement is not true. If you wish to discuss this matter in greater detail I am here to help on 01246 541253 Regards Mat Barnes Director Hunters

Contact details
Sales Phone:

01246 540540

Lettings Phone:

01246 541253

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 04:00
Address

Unit 4 - The Glass Yard , Sheffield Road, Chesterfield, S41 8JY, UK, S41

Having worked in Chesterfield for nearly 30 years, we know the Chesterfield property market better than anyone! Our modern offices are located at The Glass Yard business development on Sheffield Road just on the outskirts of the Chesterfield town centre. We offer free parking & are open 6 days a week. Call us now to book your free property valuation or rental property. We can come to see you at your property to give you a full valuation, or you can get a rough estimate online.

Our team

Mat Barnes

Director

Property Ombudsman Sales
Property Ombudsman Lettings
Safeagent
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display