Dealt with Ben, Ella & Lewis - but as things progressed, Ella became the main contact. Fortunately/unfortunately once the property went live, interest was high & the viewings came flooding in. I struggled to keep pace initially - it would seem that I would receive an email & before I had chance to read it, I would receive a phone call. On reflection, that was someone doing their job - once we got the measure of each other, things became much easier & Ella proved to be very good at being the conduit between me & the buyer, also at gently nudging things along. First time I have sold a house - all the team provided help along the way, without being "in your face". Very pleased that Mortimers were our Estate Agents of choice. Wouldn't hesitate to recommend them.