We bought a house via Mortimers, while selling a house in a different area with another estate agent. Mortimers were the only company (estate agents and solicitors) that actually bothered to keep us regularly updated about both our purchase and our sale (through another agent!) When everything was eventually finalised, Mortimers came to meet us as our new house with the keys and with a welcome pack of treats. 100% recommend Mortimers Estate Agents.