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Jackson & Co

Estate Agent - please upgrade your subscription to display your Google & Facebook reviews here. Contact: sales@viewagents.com
A selection of reviews/testimonials by highest rating
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1.00 /5
03.10.2016
Ignorant, rude and discriminatory.

Whilst looking for an apartment in a specific area, it seemed as though all of the apartments were owned by Jackson and Co. I requested further detailing as to their availabilities and left them a message, but ended up calling them because I hadn't heard anything in return. The female on the phone had an attitude straight away. I told her that I was enquiring as to the availabilities in that area and she ruthlessly and patronisingly told me that there would be no houses anywhere near the area that surrounded the university. I could tell by her tone that she was purposely offputting towards me but I'm still very unsure of why. I, no where near as bitter as her, just went along with her, allowing the estate agent to feel powerful for a few minutes as I submitted to her attitude as gracefully as possible. Something didn't sit with me. I then asked my mums partner to try for me. Who happens to be a middle-class, Caucasian male. And magically, the very same apartment is now available. He's to call back to arrange a viewing. I'm a professional. I'm respectable, I work, as well as go to the university in that area and I certainly can afford to live there. I'm not from England so it's not as if it could have been a personal problem. Poor show from them. I'm not sure what about me warranted this kind of treatment but it has left me feeling out of sorts so I hope that they are thrilled at the slight suspicion that they have sparked within me, which has me wondering what I possibly did wrong.

Reply from agent

Dear Noelle, I am so very sorry to read your review and of course shocked with the allegations of discrimination and rudeness. Jackson and Co are one of the leading providers of student accommodation for the University of Essex and therefore our client base is both international and multicultural. I would very much like to invite you to please come and visit us at our offices and discuss with us your concerns. We would be more than happy to demonstrate how we embrace our local community here, which is diverse and inclusive of all races and religions and we are terribly sorry that you have felt this way. Sadly, during the months of September and October, we do find ourselves in a position where we have let all of our properties - in readiness of term time and we are working very much on a day to day basis. Please do pop in and meet with the team and I feel it would be beneficial for both you and Jackson and Co to resolve your concerns. Please call me on 01206 863900. Thank you.

Contact details

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Opening hours

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Address

60 Caelum Drive, Colchester, Essex, CO2 8FP, UK, CO2

About

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Jackson and Co Property Services Lettings Division has been a long established and successful letting agent for many years, offering a wealth of expertise within the rental market. A bespoke service is offered to every landlord and tenants alike, which has been our key to success within our market place. We will guarantee a professional and streamline service from beginning to end and we will ensure that we work within the budgets of our tenants and meet the needs of our landlords. Offering both a let only and managed package, our service is fully compliant and regulated and our professionalism is transparent and honest. We provide a worry free, peace of mind process with the customer at the heart of our work ethic. Jackson and Co Property Services Sales Division, have an established professional and dedicated team of experienced staff who deliver an unrivalled service. With Customer Care being their main priority, the needs of the client comes first. If you are either looking to sell your property or make a purchase, your needs will be the first consideration within the sales process. We offer a range of services within the property sector, from Land acquisitions to New Homes Sales, we have a portfolio of investors and offer a range of legal and financial support, all in addition to our extensive property portfolio of properties for sale. Each registered buyer is fully authenticated and will receive weekly updates from our team and every property owner selling through us, will benefit from constant contact and feedback from our staff to ensure that communication is paramount.

Our team

Emma Williams

Josh Lewis

Junior Negotiator

Kitty Walker

Tom Mansbridge

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