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Jackson & Co

Estate Agent - please upgrade your subscription to display your Google & Facebook reviews here. Contact: sales@viewagents.com
A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
03.11.2016
Poor service

Very unprofessional agents and service. It took almost a month to move into an apartment that was promised to be ready long time ago. If something is broken , They say that it doesn't fall under top priority, so basically prepare to wait for a long time to get stuff fixed. Overall poor customer service.

Reply from agent

Dear Ra M, thank you for taking the time to share your review and I must apologise for what appears to be a long wait to move into your new property. It is certainly our aim at Jackson and Co to move you in as swiftly as possible and as I am not furnished with your address, unfortunately I do not know the circumstances for this delay. I can only assure you that there must have been certain circumstances which lead to this decision. I would also like to apologise for your wait in having something repaired. Certainly, during the month of October, our maintenance team were required to prioritise repairs such as water leaks, security and gas issues. There was an unprecedented amount of repairs during this month and I apologise if the wait was inconvenient. I do hope that this was explained politely and professionally to you as we have not received complaints regarding repairs and I am again sorry that you feel you have not received an adequate service. Please do feel free to contact me directly at the office and I would be happy to meet with you and discuss your concerns in more detail. I look forward to hearing from you.

Contact details

Unknown

Opening hours

Unknown

Address

60 Caelum Drive, Colchester, Essex, CO2 8FP, UK, CO2

About

Website:

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Jackson and Co Property Services Lettings Division has been a long established and successful letting agent for many years, offering a wealth of expertise within the rental market. A bespoke service is offered to every landlord and tenants alike, which has been our key to success within our market place. We will guarantee a professional and streamline service from beginning to end and we will ensure that we work within the budgets of our tenants and meet the needs of our landlords. Offering both a let only and managed package, our service is fully compliant and regulated and our professionalism is transparent and honest. We provide a worry free, peace of mind process with the customer at the heart of our work ethic. Jackson and Co Property Services Sales Division, have an established professional and dedicated team of experienced staff who deliver an unrivalled service. With Customer Care being their main priority, the needs of the client comes first. If you are either looking to sell your property or make a purchase, your needs will be the first consideration within the sales process. We offer a range of services within the property sector, from Land acquisitions to New Homes Sales, we have a portfolio of investors and offer a range of legal and financial support, all in addition to our extensive property portfolio of properties for sale. Each registered buyer is fully authenticated and will receive weekly updates from our team and every property owner selling through us, will benefit from constant contact and feedback from our staff to ensure that communication is paramount.

Our team

Emma Williams

Josh Lewis

Junior Negotiator

Kitty Walker

Tom Mansbridge

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No memberships information available

No marketing information available

No awards information available