If i could 0 stars i would for this company - i have been in the same property 6 years, done regular decorating out of my own pocket, gardens are left in pristine conditions, rent always paid on time and in full and yet every time i phone an agent to have issues resolved it takes months. i have had both windows in our main bedroom, unable to open as the locks have gone for 4 plus months, asked countless times for someone to come and repair especially in this heat wave we have had - all they do is blame the landlord who is normally in France and leave numbers of companies for me to phone to get this carried out. which is wrong, as why do they get paid from our rent and our landlord for this service that they don't even come to investigate or resolve. i would advise anyone to go no where near belvoir for any future rentals as they don't seem to care at all about there customers or clients. This is around the 5th time i have phoned them up for repairs to be done and even using their own contractors its taken months and still no resolution, always always blaming someone else. i would say - renter be aware!NegativeResponsiveness, Quality, Professionalism