I have just recently moved into a home let by Belvoir. I found the service to be of a professional standard and the documentation supplied for the Inventory was the best I have ever experienced. It leaves absolutely nothing to interpretation. Everything happened when they said it would happen and after reporting a niggle with the heating, this was dealt with within a few days (it was not a serious problem, just something that needed attention at some point, there was no rush needed). All in all, my experience so far has been very positive. I suppose tenants are at the mercy of who has the property they want, but Landlords would do very well to let Belvoir look after them as if the professionalism I have experienced is replicated on that side of the business then they will have nothing to worry about.