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Belvoir Lettings - Congleton

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

What a refreshing change to have an agent who takes all the hassle out of property management. Brilliant professional service and friendly staff, I know my property is in safe hands, thank you!

4.00 /5

Good service. Never had any problems.

4.00 /5

Belvoir were really helpful in finding a property that was suitable to us :)

4.00 /5

Excellent service, lettings sorted with minimal fuss.

4.00 /5

I am a tenant. Belvoir Lettings have always been very helpful, they respond quickly to any queries I may have; nothing is a problem. The Congleton team are friendly and helpful. I would recommend them.

3.00 /5

Edit: BEWARE THE STING IN THE TAIL: The below review still stands. Generally good. Beware though the 'standard' clause in the contact that states notice must be given in complete rent months. We completed on a property on the 11th and because we pay rent on the 8th, we need to pay a whole extra month less three days. Hard to see this as anything other than a money making scheme as they were happy to start our rent on the nearest convenient day. I have been recommending Belvoir to several friends, but no more. Old review: Belvoir have been great. Really straightforward getting set up with a new tenancy at a difficult time (COVID-19.) They work in a modern way - all the documents, check ins etc. were all done online. They switched the utilities for me - all very easy.i Moving house is stressful, great to find an agent that makes it easier. We rented through the Congleton branch and were dealt with by Julie.

Reply from agent

Dear Paul, thanks for providing this update. There are strict contractual obligations that need to be adhered to in your tenancy agreement when giving notice so we are merely observing this particular clause. You agreed to this you signed your tenancy agreement originally but if you would like any further clarification please do not hesitate to contact the Congleton office. Wishing you all the best in your new property. James Whalley Franchise Owner Hi Paul Thanks for this fantastic review for our lettings team! James Whalley Franchise Support

1.00 /5
Reply from agent

Dear Hayley, hope you're well. We have had no dealings with you so can I please ask that you remove the review at your earliest convenience. You've either posted this in error or it has been done deliberately as you have not left a comment. Kind Regards James Whalley Franchise Owner

1.00 /5
Reply from agent

Hi Michael Thanks for your review, however you haven't given a reason nor which property it relates to. Please call the office on 01260 272737 to discuss. Many thanks James Whalley Franchise Owner

1.00 /5

If i could 0 stars i would for this company - i have been in the same property 6 years, done regular decorating out of my own pocket, gardens are left in pristine conditions, rent always paid on time and in full and yet every time i phone an agent to have issues resolved it takes months. i have had both windows in our main bedroom, unable to open as the locks have gone for 4 plus months, asked countless times for someone to come and repair especially in this heat wave we have had - all they do is blame the landlord who is normally in France and leave numbers of companies for me to phone to get this carried out. which is wrong, as why do they get paid from our rent and our landlord for this service that they don't even come to investigate or resolve. i would advise anyone to go no where near belvoir for any future rentals as they don't seem to care at all about there customers or clients. This is around the 5th time i have phoned them up for repairs to be done and even using their own contractors its taken months and still no resolution, always always blaming someone else. i would say - renter be aware!NegativeResponsiveness, Quality, Professionalism

Reply from agent

Dear Lawrence Sorry to hear of your dissatisfaction with the service. With this property the landlord prefers to use his own contractors sometimes so we are not in control of time frames and also the landlord likes to shop around for the best prices, which can be time-consuming as you can appreciate. We will do everything in our power to ensure your stay is a good one however we cannot take responsibility for third party contractors. Regards James Whalley Franchise Owner

Contact details
Sales Phone:

01606 783599

Opening hours

Unknown

Address

The Gate House, 23 Castle Street, Congleton, CW8 1BA, UK

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