Really upset and disappointed by our experience buying through Move Revolution Crawley. It took two days for our offer to be passed to the seller at the beginning and we didn’t have any response or update for a week- we were chasing them and were about to offer on another property. Once the offer was accepted a sales progression person was assigned to us who contacted almost daily to ask when we would be exchanging- it felt quite aggressive and harassing, we asked on two occasions for the daily emails and calls to stop as there were delays due to Covid, lockdown and Christmas. This just felt unprofessional. We sent them the results from our survey highlighting lots of repairs to share with the seller- we then received an unedited emotional and rude email forwarded by the agent from the seller suggesting we find a new build property and saying the price had already been reduced (our valuation was bang on what we offered so the agents were at fault for inflating the price - not us!). This left a really bad taste - that email never should have been seen by us especially with so many comparable properties on the market. This very nearly cost the agent and the seller this sale. Very upsetting and disappointing experience, I wouldn’t recommend or use Move Revolution to buy or sell in future.NegativeResponsiveness, Professionalism