They were terrible, not only did I pay £60 per month for what I thought was a fully managed serves, only for them to sit on their back sides and do nothing whilst I did all the work, but the staff were abusive and insulting to me and my tenants, they refused to help out in even the simplest situations and they couldn't even manage to get the agreement right. When I tried to complain I was told that my concerns were merely "Ridiculous diatribes" they NEVER admit when they are wrong and took thousands from me. I tried to get my money back but was told that it was my own fault they got it wrong. DO NOT USE WHITEGATES EVER!!!!!!!!!!!