The worst agency ever. They charged me a lot of money for cleaning and gardening, although I had made sure the house was clean and tidy before I left. I asked for proof of the work done, as I do keep pictures of the property when I first moved in and the day I left, but they gave me vague answers and they did not provide any pictures that show the work they did which costed all the money they charged me. Students, if you want your deposit to be protected, avoid this agency, because they will do their best to take your deposit with false claims. Shame on you, Whitegates!!