They were okay, helped me find a pet friendly place by asking a landlady if she would be happy to have my small dog on the premises. Any issues were swiftly dealt with. However, make sure you're on top of them contractually when you leave. I had to remind them of their deadlines to confirm deductions from my deposit and the return of my remaining deposit, both were done at around 5pm on exactly the final day after my chasing. Their excuse was that staff were on annual leave. Aside from that they were fine, though.