I am a landlord who has recently started using Payne Associates. I find them extremely helpful and solve issues promptly. I have used a number of other Estate Agents in Coventry over the past 10 years but find Payne's seem to highlight some real finer details. When putting a new property on the market they will give helpful notes on future issues the property may have before it goes on the lettings market. This is a real breath of fresh air as its infinitely easier to action these while the property is vacant. Also we are sent exact dates/times of viewings the property gets so we can pre-empt this and make sure the property is tidy throughout. This sounds like such a basic thing but in my 10 years of letting properties I have never had a estate agent keep me so in the loop.