We are sorry you have felt you need to give us a negative review however we would like to clarify that the sale of the property was being handled by another agents auctioneers and was out of our hands. Having checked with our Lettings team they kept you fully informed about the pending sale as we were hoping the new landlord would accept you as tenant. We understand that the sale has now completed and with your permission we are happy to pass your details to the new landlord and he can maybe arrange a let direct with you. If you would like to email me on d.little@payne-cov.com to give me your confirmation.